Data and IT Support Apprentice

Job Title:                         Data and IT Support Apprentice

Location:                        Old Street, London (Hybrid, at least 40% office based)

Reporting to:                 Head of IT and Data

Pay:                                  £25,849 per annum

Contract:                         Permanent, 35 hours per week (inclusive of time allocated for completion of the Level 5 Data Engineer course)

Role Overview:

Are you a recent school leaver with A Level 2 qualification in a relevant area in any grade? Are you passionate about data and IT and eager to kickstart a career in this dynamic field? Are you looking in developing your skills in house as well as studying towards a professional, nationally recognised qualification?

As a Data and IT Support Apprentice, you will support our Head of IT & Data, and the Data Manager in helping to become more data-centered through the management, engineering and reporting of data. This position offers a hands-on learning experience, enabling you to build skills essential for a career in IT.

Apprentices work on the job within a charity whilst receiving 20% off the job training from current industry experts. The training sessions are taking place in virtual classrooms. Apprentices also receive the on-the-job training and coaching in the workplace.

Key Responsibilities:

• Assist the data manager and external IT/data partners by inputting to the development of new data services, features, functionality or reports.
• Key support in helping us put in place increasingly powerful, self-service reporting that will support our teams make evidence-driven decisions in support of our organisation’s 5-year strategy.
• Build your knowledge and experience using low-code tools and query languages such as SQL.
• Help develop the corporate data model in Dynamics 365, Azure and other core systems.
• As part of the IT and Data Team, you will be expected to play your part to help protect and manage our data, ensuring good governance is applied to keep our data secure and our practices compliant with all relevant data protection legislation.
• Build your general IT Operational skills and support the general running and administration of the work of the IT and Data Team.

What we are looking for:

• Experience with Cloud-based data services
• Basic knowledge and experience with Excel
• Awareness of DAMA or any data management framework
• Data Analysis experience
• Low code development/automation experience
• Experience of working remotely with colleagues, using collaborative office tools like Office 365 or Google Suite
• Strong communication skills
• Highly curious and analytical
• Ability to work under pressure and meet deadlines
• Commitment to the values and vision of Speech and Language UK

Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject.

About Us:

We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?

Why Us?

Speech and Language UK is dedicated to creating an inclusive environment for children and young people with communication needs. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.

You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.

Additional Information:

The programme is delivered on a roll on roll off basis. We would like you start in June 2025 when initially you will access our internal training and induction, meet the team, and get all that you need before you start your course.

For more information on the training providers please see the link: https://www.qa.com/apprenticeships/data/data-engineer-level-5/

How to Apply:

Please submit your application via Training provider QA Application Form

Please note that we do not accept direct applications.

Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team at hr@speechandlanguage.org.uk and we will be happy to assist you.

We are a Disability Confident Committed Employer.