Shocked. Lost. Guilty. This is how Lois felt when she found out her son, Teddy, was falling behind with his speech.

“Is there something I did wrong or could have done differently for him?”

Luckily, Lois found our advice line and talked to one of our incredible speech and language advisors. The advisor gave her lots of resources and showed her how to get a referral to see a Speech and Language Therapist in her area.

Equipped with this valuable new knowledge, Lois realised that she’s not alone and she shouldn’t have felt guilty at all. And most importantly, Teddy is now slowly but surely making progress with his speech.

“The advice line reassured me that what I was doing was enough, that I’m doing right by him and that it’s not a failing on my part as his mum.”

The advice line is a lifeline to hundreds of worried parents like Lois, blaming themselves or unfairly blamed for their child falling behind with their speech and language development.

With 1.9 million children in the UK struggling with talking and understanding words, more and more families are relying on our advice line for help. But every single week, we’re letting down hundreds of families when they need us most.

Last year alone, our advisors tirelessly picked up 1,622 calls from worried families through the advice line.

You have the power to keep this vital service running. The futures of children like Teddy are in your hands.